Kuching: Michael Kong Feng Nian, Special Assistant to Stampin MP Chong Chieng Jen, has issued a strong call to the Sarawak Ministry of Utility and Telecommunication to tighten enforcement and monitoring efforts following continued reports of dealers refusing to accept yellow gas cylinders.
Michael Kong emphasised that while PetrosNiaga’s leadership has taken positive steps when alerted to specific cases, gaps remain at the ground level, where some dealers are still not complying with the official gas cylinder exchange policy.
“I urge the Ministry of Utility and Telecommunication to conduct stricter monitoring and enforcement to ensure that all licensed dealers act by the approved exchange guidelines.
“We cannot allow a handful of non-compliant dealers to undermine the confidence of the public in this transition to PetrosNiaga,” said
Michael Kong in a statement.
Michael Kong’s remarks come amid growing concerns that some dealers continue to resist the full implementation of PetrosNiaga’s gas cylinder transition despite clear directives from the authorities.
He said he was recently informed by a resident of Taman Daya (next to GalaCity) that a PetrosNiaga gas dealer had refused to accept an exchange involving a yellow gas cylinder.
In response, Michael Kong contacted the CEO and operations team of PetrosNiaga. The company swiftly resolved the issue by arranging for a dealer to facilitate the exchange.
“This case highlights a broader concern: despite repeated assurances from the Ministry of Utility and Telecommunication, many dealers are still rejecting yellow cylinders in defiance of official guidelines.
“The public should not be penalised due to the failure of dealers to comply with policies set by the authorities,” he said.
He also urged members of the public to remain vigilant and report any future incidents.
“If any members of the public continue to encounter similar issues in the future, please do not hesitate to reach out to us. We will do our utmost to ensure your concerns are addressed promptly and effectively,” Michael Kong added.
