Kuching: The Commercial Vehicles Licensing Board (LPKP) Sarawak has called on e-hailing companies to tighten compliance with existing laws and regulations.
LPKP Sarawak Chairman Michael Kong Feng Nian said the board stressed the need for strict adherence to the Commercial Vehicles Licensing Board Act, highlighting that compliance is crucial to safeguard drivers and passengers while maintaining the credibility of the e-hailing industry in Sarawak.
“We therefore urge members of the public to continue providing feedback directly to the e-hailing company and/or LPKP Sarawak should they encounter any issues when using the e-hailing platform.
“Only by working together can we ensure a safe, reliable, and compliant e-hailing ecosystem in Sarawak,” Kong said.
He said this after a meeting on the firm’s operations, licensing, and potential collaborations with Maxim.
During the meeting, Maxim revealed that it has invested nearly RM10 million in Sarawak since its inception and reiterated its commitment to supporting the state’s economy.
The company assured the board of its willingness to work closely with authorities to ensure full compliance.
Maxim also noted that recent measures include allowing only drivers with valid E-Hailing Vehicle Permits (EVP) to accept bookings and requiring all vehicles to have proper insurance coverage.
Additionally, during the meeting, LPKP Sarawak also took the opportunity to raise several issues brought to their attention.
Kong said this includes riders being asked to share rides with unknown third parties and drivers requesting passengers to switch to a different, unregistered vehicle to complete their ride.
“These practices are absolutely unacceptable as they compromise the safety of passengers,” he said.
Responding to concerns raised by LPKP Sarawak, Maxim pledged to take stern action against drivers found guilty of unsafe practices, including banning them from the platform.
